We are dedicated to ensuring that every order reaches our customers safely, fresh, and on time. This Shipping Policy outlines important information regarding processing, delivery, costs, and responsibilities.

 

Shipping Locations

Morseloria currently ships exclusively within the United States. We do not provide international shipping at this time. All orders must include a valid U.S. shipping address to ensure successful delivery.

 

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. During high-demand periods, such as holidays or special promotions, processing times may extend slightly. Customers will be notified if any delays occur. All orders are carefully packed to preserve the freshness and quality of our snacks.

 

Shipping Methods & Estimated Delivery Times

We partner with reliable courier services to provide fast and secure shipping. Delivery times vary depending on your location and the chosen shipping option:

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• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–4 business days

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Please note that delivery times are estimates and may be affected by unforeseen circumstances such as weather, carrier delays, or other events beyond our control.

 

Shipping Costs

Shipping fees are calculated at checkout based on the size, weight, and destination of your order. From time to time, Morseloria may offer promotional free shipping on select orders — check our website or subscribe to our newsletter to stay updated on offers.

 

Order Tracking

Once your order is shipped, a tracking number will be emailed to you. You can use this number to monitor your package directly through the courier’s website. Tracking helps you stay informed about the progress of your delivery from our warehouse to your doorstep.

 

Damaged, Lost, or Incorrect Orders

Morseloria takes every precaution to ensure your snacks arrive in perfect condition. However, if your package is damaged during transit, lost, or contains an incorrect item, please contact us within 7 days of delivery. Provide your order number and a brief description of the issue, and our customer support team will assist you promptly to arrange a replacement or solution.

 

Delivery Requirements

Customers are responsible for providing accurate shipping information, including street address, city, state, and ZIP code. Orders delayed or returned due to incorrect or incomplete addresses may incur additional shipping fees.

 

Special Considerations

Some locations may have restrictions or extended delivery times due to remote areas or limited courier access. In such cases, our team will contact you with the best available options.

 

Contact Us

If you have questions regarding your shipment, tracking information, or delivery options, please reach out to our Customer Support team via our Contact Us page. We are committed to making your Morseloria experience seamless and enjoyable.